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Returns and Warranty

DragonhawkOutlet offers easy and hassle free returns. In the event that you order the wrong size or colour, or simply don't like the product you received, you have 30 days to return it (providing it is unused).

Return shipping costs are at the customer's expense.

Just contact our support team at service@DragonhawkOutlet.com if you wish to return your order, and we will supply you all the return details.

For returns we can offer a replacement item, store credit, or a full refund (note that refunds will be processed to the payment method originally used for the purchase).

Should your product be defective, damaged, or you have been sent the wrong item, we will happily exchange or refund the product. DragonhawkOutlet will cover the return shipping in these circumstances.

We provide 1 year long warranty service for all new machines purchased by customers

Should you wish to make a warranty claim please contact our support team at service@DragonhawkOutlet.com we will be only too happy to assist in resolving your issue.